Empowering Pelaku UMKM: Penyuluhan Bahasa Inggris Berorientasi Bisnis untuk Meningkatkan Daya Saing Di Pasar Global

Authors

  • Nuzulur Rohmah Institut Alif Muhammad Imam Syafi'i
  • May Lien Tia Candra Ariesta Institute Alif Muhammad Imam Syafi’i
  • Nurlaili Rohmatu Sholihah Institute Alif Muhammad Imam Syafi’i

DOI:

https://doi.org/10.63321/jiccs.v2i2.185

Keywords:

MSME Empowerment, Business English, Global Competitiveness, Product Description.

Abstract

Empowering Micro, Small, and Medium Enterprises (MSMEs) through business-oriented English counseling is crucial to enhancing their competitiveness in the global market. In Karangbinangun District, Lamongan Regency, local MSME actors often face significant language barriers that limit their capacity to expand market reach internationally. This community service activity aims to improve the practical English skills of women MSME owners through a participatory approach consisting of preparation, implementation (focusing on product vocabulary, bilingual packaging labels, marketplace product descriptions, and simple transaction simulations), and evaluation. The results indicate a substantial improvement in participants' capabilities: the ability to write bilingual packaging labels increased from 20% to 88%, drafting product descriptions rose from 12% to 80%, and conducting simple business transactions grew from 8% to 84%. Furthermore, a total of 23 bilingual packaging labels and 20 product descriptions were successfully generated and directly implemented in digital marketing channels such as WhatsApp Business and Instagram. Reflection questionnaires reveal that 90% of participants gained higher self-confidence in serving wider and international customers. Thus, business English training serves as an effective supporting strategy to strengthen product branding and global competitiveness for local MSMEs.   

Downloads

Download data is not yet available.

References

Ahmad, I. F. (2022). Urgensi Literasi Digital di Indonesia pada Masa Pandemi COVID-19: Sebuah Tinjauan Sistematis. Nusantara: Jurnal Pendidikan Indonesia, 2(1), 1–18. https://doi.org/10.14421/njpi.2022.v2i1-1

Ariska, R. A., Purwitasari, F., & Yustie, R. (2022). Digital marketing channels in micro, small and medium enterprises in Surabaya City. International Journal of Economics, Business and Accounting Research, 6(2), 1028–1038. https://doi.org/10.29040/ijebar.v6i2.4643

Fais, M. A., Deviyanti, I. G. A. S., Widari, N. S., Rahmanto, A., & Prihartanti, W. (2024). Pelatihan dan pendampingan integrasi marketing mix untuk meningkatkan daya saing UMKM pada era digital. Jurnal Pengabdian Masyarakat: BAKTI KITA, 5(2), 54–62. https://doi.org/10.52166/baktikita.v5i2.7721

Fathony, I. I., & Romli, O. (2024). Digital marketing optimization for MSMEs in Tonjong Village, Serang Regency. Community Empowerment, 9(11), 1676–1682. https://doi.org/10.31603/ce.12496

Fatmawatidan, N. I. (2019). Literasi Digital, Mendidik Anak Di Era Digital Bagi Orang Tua Milenial..

Firmansyah, D., Saepuloh, D., & Dede. (2022). Daya Saing: Literasi Digital dan Transformasi Digital. Journal of Finance and Business Digital, 1(3), 237–250. https://doi.org/10.55927/jfbd.v1i3.1348

Handy, M. R. N., Syaharuddin, Rajiani, I., Putra, M. A. H., Pradana, R. P., & Nurqomah, R. (2024). Digital marketing training to increase the marketing of MSME products in the Banua Anyar Village. Community Empowerment, 9(6), 869–876. https://doi.org/10.31603/ce.9341

Lantara, I. (2025). Bridging language barriers: The role of English proficiency in supporting Indonesian MSMEs’ international success. Lingedu: Journal of Linguistics and Education.

Nugroho, A. W., Faizah, E. N., & Rosiawan, R. W. (2025). Analisa penggunaan media sosial sebagai sarana digital marketing pada komunitas usaha mikro, kecil, dan menengah (UMKM) di Kecamatan Babat. Jurnal Maneksi, 14(2). https://doi.org/10.31959/jm.v14i2.2992

Prasetyo, F. A., Triswanto, T., & Noviarini, T. (2024). Analisis deskriptif pemahaman Bahasa Inggris di kalangan pelaku UMKM dalam industri keuangan syariah di Jepara. Ekonomi Keuangan Syariah dan Akuntansi Pajak, 2(1). https://doi.org/10.61132/eksap.v2i1.792

Purnomo, S., Nurmalitasari, N., & Nurchim, N. (2024). Digital transformation of MSMEs in Indonesia: A systematic literature review. Journal of Management and Digital Business, 4(2). https://doi.org/10.53088/jmdb.v4i2.1121

Puspaningrum, E. Y., Mandyartha, E. P., & Akbar, F. A. (2025). Optimalisasi website sebagai media branding dan digital marketing Batik Lamongan pada produsen Titik Batik di Desa Surabayan Kabupaten Lamongan. Jurnal Pengabdian Masyarakat Indonesia, 5(1), 103–110. https://doi.org/10.52436/1.jpmi.3376

Rodliyah, R. S., & Suryana, D. (2024). English for small and medium enterprises: A needs analysis. In Proceedings of the 9th International Conference on Language, Literature, Culture, and Education. Atlantis Press. https://doi.org/10.2991/978-94-6463-376-4_55

Saryatun, S., Riptiono, S., & Apidana, Y. H. (2024). Pendampingan digital marketing dan copy writing bagi UMKM industri kreatif di Jawa Tengah. JCSE: Journal of Community Service and Empowerment, 5(1), 52–57. https://doi.org/10.32639/jcse.v5i1.832

Talukder, S., & Barner-Rasmussen, W. (2024). Exploring the language choice dilemma of international small firms: A social exchange perspective on English-only versus multilingualism. International Business Review, 33(3), 102257. https://doi.org/10.1016/j.ibusrev.2024.102257

Thamrin, N., Solihat, D., & Agustiana, V. (2024). Business English literacy in improving the effectiveness of MSME businesses. International Journal Administration, Business & Organization. https://doi.org/10.61242/ijabo.24.419

Veranita, M., Gunardi, Yusuf, R., & H., Y. R. (2023). Pemberdayaan pelaku UMKM perempuan dalam upaya peningkatan ketahanan ekonomi melalui pelatihan digital marketing. JURPIKAT: Jurnal Pengabdian Kepada Masyarakat, 4(3). https://doi.org/10.37339/jurpikat.v4i3.1461

Downloads

Published

2026-07-04

Issue

Section

Articles

How to Cite

Rohmah, N., Ariesta, M. L. T. C. ., & Sholihah, N. R. (2026). Empowering Pelaku UMKM: Penyuluhan Bahasa Inggris Berorientasi Bisnis untuk Meningkatkan Daya Saing Di Pasar Global. Journal of Innovation and Contribution to Community Service, 2(2), 118-131. https://doi.org/10.63321/jiccs.v2i2.185